Job Opening with Emerio Corp for Helpdesk Support for 24/7 Customer support

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Dear JOB SEEKERS, Emerio Globe soft Singapore, We are looking for a position Help-desk Support & 24/7 Customer support Shifts I came across your CV in one of the job portal (Monster / Naukri) and would like to know if u would be interested and available for an opportunity with Emerio. Company Profile: In summary, Emerio, an NTT Communications company, is a technology services and outsourcing company. With deep industry knowledge, business process expertise, global resources and a proven track record, we deploy the right people, skills and technologies to help clients improve their performance. We help organizations achieve consistent quality and operational cost reductions through optimized service delivery models and process improvements. Emerio offers cutting-edge solutions in the areas of Application Services, Infrastructure Services and Business Process Outsourcing. Since our inception in 1997, some of the world's leading companies across industry verticals have leveraged Emerio' s globally networked delivery model to maximize their returns. Our track record of successful deliveries has been the single pivotal factor for our growth – reflected in our customer retention track record. Today, Emerio is supported by over 1,400 employees spread across 14 countries across Asia, UK, Germany and the USA, including delivery centers in Singapore, Malaysia, Philippines, Indonesia, Thailand and India. For more information, please visit our website www.emeriocorp.com Role: Help-desk Support for 24/7 Customer support Shifts Job Type: - permanent job Location: - Singapore. Exp: - 0 - 0.6Yrs. Salary can pay: - 1500 -1800 SGD Per month Maximum Job Description: - Position Title: Help-desk Support Executive. Client: NTT-UK Mandatory Skills: Help-desk Experience Job Description: Performing daily Servers monitoring & health checks, Basic troubleshooting skills. Respond to incident calls and emails from users, Escalate unresolved cases to relevant 2nd level support team, Document all reported incidents 6+ month of relevant work experience in related area 24/7 Customer support & Shifts is must Other Pre-requisites: Exp of working in ITIL aligned support projects Skill Rating: Excellent communication is must & Interpersonal skills - 5 (S) Basic Windows - 3 (H) ITIL basics - 3 (H) Use any call Logging tool - 5 (H) Work Location: Singapore Joining Date: 15th Jan'2012 Note: - If in case you're really interested Kindly send me profile Minimum Educational Qualification Preferred: - Degree. Candidate Notice period should be only 30 Days Max. (Can join within 30 Days Maximum) If interested pls mail me a copy of your CV to prashanth.hallur@emeriocorp.com with contact details and I will come back to u ASAP. Thanks & Regards Prashanth Hallur

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