Assistant Store Manager
- Maximize sales through effective planning and preparation to meet store sales targets.
- Cultivate a culture of excellent customer service, leading by example on the sales floor. Deal with customer complaints effectively and promptly.
- Direct, coach, support and delegate to the team, monitoring their performance to achieve store targets. Motivate the team and develop their potential.
- Ensure that company standards of housekeeping, grooming, presentation and professional conduct are maintained.
- Communicate effectively with the team, passing on all relevant information at the right time.
- Constantly seek new opportunities to drive and create additional sales.
- Ensure the store is merchandised commercially and visually to as per guidelines and inputs from the Store Manager.
- Ensure accurate and timely reconciliation of cash, floats and petty cash.
- Contribute to managing the PoS system, including amendments, trouble shooting and error logging
- Ensure goods received into and dispatched from store are checked and discrepancies are resolved.
- Ensure all company policies and procedures are implemented and monitored in store in conjunction with Store Manager.
Person Specification:
- Graduate with tertiary qualifications in Sales & Marketing or 3 to 4 years' retail sales experience or in customer service roles of which at least 2 years in a supervisory role.
- Computer literate
- Good command of English ; Knowledge of Arabic advantageous
- Professional appearance and demeanor
- Excellent communication and interpersonal skills
- Exposure to multi cultural working environments an advantage
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