For a global class career in eCommerce, Business Process & Support
We are looking to recruit progressive and talented young job aspirants for chat and email based (NON VOICE) global customer support. The offices are at the heart of the city and pure day shift.
WHO CAN APPLY
Fresher and 2010 pass outs can apply! | Career path not meant for Engineers.
Students undergoing distance education / part time college can apply.
LOCATION, SHIFT, LEAVE & VACATION
Location â€" Alwarpet, Chennai | Shift â€" 7.00 AM to 4.00 PM | Roaster system with 6 days off per month & 18 days per annum of vacation after training.
Our typical pay package on completion of training is 8500 + Performance Incentives + Food subsidy (worth 1500). We are an equal opportunity employer. 7am to 12noon part time positions are also available. One month training is provided with stipend based on skills.
- Good English Communication (Verbal & Written)
- Basic knowledge of Internet & Customer Service
- Typing - 30 WPM
- Clarity of thought, hard work with discipline
We shortlist candidates for written test and personal interview based on responses to the questions below:
eMail HR@RediSolve.com with:
1. Reply to the 2 questions below
2. Send your resume to present your customer service skills
QUESTION 1: We would like to test how good you are on finding information on the web.
Please visit http://www.amazon.com/help and let us know, how will Amazon customer service respond to the below scenario.
Customer has ordered a T-Shirt for a friend and the order was wrong on delivery. The recipient received a â€œlargeâ€ T-Shirt instead of the â€œSmallâ€ size ordered. The recipient has contacted customer and informed him of the goof up. Customer contacts customer services and wants the issue to be resolved.
Please write a detailed response on how customer services at Amazon will solve the issue for the customer. Visit http://www.amazon.com/help before you respond to this question.
QUESTION 2: 2 years from now, where do you want to be in your career?
For any clarifications, please write to us at HR@RediSolve.com.
1. Applications/Mails received without answers to the above questions will not be considered
2. All communication from RediSolve will be through email. Please be sure to check your emails regularly.
We are a US - India Transnational Software Engineering & IT (SE & IT) & Business Process Solutions Management (BPSM) organization. We have a good spread of customers in the US and Europe and are professionally managed per global standards. Please visit www.RediSolve.com for more information about us.
Shekhar / Bhanu Priya
Please click on the Job below to view the details of the job for which you are being contacted.
Day Shift No...(0-1 yrs) for RediSolve,Chennai
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