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Monday, August 1, 2011

Inviting Referrals for Deputy Manager - Technical Training @ Wipro BPO Hyderabad




 
 
Openings for Deputy Manager - Training
Technical Helpdesk @ WIPRO BPO Hyderabad
 
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Refer Deputy Manager Training (Technical Helpdesk)
 
 
S No.
Details
Description
1
Job Post
Deputy Manager - Training
2
Location
Hyderabad
3
Level/Band
2B
4
Educational Qualification
Graduate (Any stream)
5
Professional Qualification
(if any)
Should have managed large training teams
Should currently be leading a Training function
6
Skills (Must Have)
Between 5-8 years in ITES/BPO Industry from Technical Training Background
Ability to manage large training teams, with a span of 15 or more trainers including communication trainers
Ability to manage wing to wing training phases, from Communication to Process and to OJT
Ability to manage Trainer Quality – Certification, Up-skilling and Cross-skilling of New Hire Trainers
Grooming new Trainers on delivery skills, feedback and coaching/mentoring skills
Knowledge of communication and voice and accent related training and theories
Demonstrate ability to manage performance of teams and their Direct Reports
Willingness to work 24/7 - needs to be comfortable with working in shifts
7
Experience(Minimum)
5 years
 
 
Contact Person
Referral Payout
Rs.15,000
 
 
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