Company: Larsen & Toubro Infotech Ltd.

Company: Larsen & Toubro Infotech Ltd.

Designation: Technical Helpdesk Executive

Expereince: Minimum 2yrs - 8yrs

Educational Qualification: Any Graduate

Job Location: Bangalore

Job Description:

Graduate with 2+ years of experience in managing Servicedesk function based on voice and E-mail calls providing L1 technical support to US based customers.
• Must have hands-on experience on at least one ticketing system tool like Remedy Service desk

• Should have neutral accent and good communication skill. should possess ability to create grammatically correct responses
• Ability to comprehend, capture as well as interpret basic customer information and the problem faced
• Must have good knowledge of Local area network, TCP/IP protocol and internet connectivity.
• Ability to work well as part of a team

If your profile matches the requirement, please forward us your updated resume along with the following details:

Name
Contact No.
Email ID
D.O.B.
Educational Qualification
Year of Passing
University / Board
Whether Fulltime / Partime
%
Gaps if Any in Qualification
Reason for gap in Qualification
Total Experience
Relevant Experience
Certification
Current Company
Bond with the Current Company
Current Team Size
Interested to work in 24/7 support
Current ctc
Expected ctc
Notice Period
Reason for change
Actual Resident
Current Location

Please refer this job to your friends and colleagues whose profile matches the requirement.


Regards,

Sneha More
Talent Acquisition Team
L & T Infotech